Standard-compliant operating instructions, CE documentation, technical illustrations and editorial services, all from a single provider. We support you every step of the way, from analysis right through to the final documentation.
Standard-compliant operating instructions, CE documentation, technical illustrations and editorial services, all from a single provider. We support you every step of the way, from analysis right through to the final documentation.
Technical documentation
Technical documentation is far more than just a legal obligation. It ensures that products are used safely, that users can quickly find the right information, and that companies reliably meet international requirements.
With our support, we produce clear, standards-compliant and practical documentation for a range of industries and markets. From operating instructions and maintenance manuals to CE-compliant documentation, we support the entire process from analysis through to release. Drawing on KERN’s expertise, you benefit from experienced technical writers, efficient processes and professional implementation.
Our services in the field of technical documentation
We support companies in the creation, optimisation and management of technical documentation. Whether for individual projects or long-term collaboration, you will receive tailor-made solutions for your products, markets and regulatory requirements.
Production and revision of operating instructions, user guides, service manuals and technical documentation.
Support with risk assessments, declarations of conformity and the preparation of the necessary technical documentation for the European market.
Checking existing documentation for completion, clarity and compliance with relevant standards.
Technical illustrations, graphics, exploded views, 3D renderings and other media that convey complex content clearly.
Consultancy on the implementation and optimisation of modern content management systems for structured processes, content reuse and efficient documentation creation.
The browser-based SaaS solution for technical writing. Create, manage and publish technical documentation centrally, efficiently and in any format.
Practical training courses on technical documentation, CE marking, content management systems and standards relevant to documentation.
Preparing your documentation to meet the requirements of the new EU Machinery Regulation (EU) 2023/1230.
Why companies choose to work with us
Technical documentation must comply with both legal requirements and users’ expectations. That is why we combine technical expertise with clear communication and efficient processes.
Your benefits:
Would you like to optimise existing documentation or have new documents produced? Together, we will find the right solution for your requirements and target markets.
Industry expertise
Our experts support companies across a wide range of sectors, including:
- Mechanical and plant engineering
- Automotive
- Electrical engineering
- Medical technology
- Software
- Consumer goods and retail merchandise
- Security and specialised technology
A structured approach to your documentation
Every project follows a tried-and-tested process:
Frequently asked questions about technical documentation, CE marking and product documentation in accordance with standards
What is technical documentation?
Technical documentation contains all the information required for the safe use, installation, maintenance and servicing of a product. This includes, for example, operating instructions, user manuals, service documents, safety information and technical data sheets. Professional technical documentation supports users, reduces the number of enquiries and helps companies to comply with legal requirements.
When is technical documentation required by law?
Technical documentation is a legal requirement for many products, machines and technical systems. Manufacturers and distributors, in particular, must be able to demonstrate that their products are safe and comply with the applicable directives, regulations and standards. The requirements vary depending on the sector, product type and target market.
What documents are included in technical documentation?
The scope depends on the specific product. Typical components include:
- Operating instructions
- User guides
- Assembly instructions
- Maintenance and service manuals
- Safety and warning notices
- Risk assessments
- Declarations of conformity
- Technical data sheets
- Training materials
A tailored analysis will show which documents are actually required for your product.
What do you need to bear in mind regarding CE marking?
The CE marking confirms that a product meets the applicable European requirements. This involves, amongst other things, drawing up technical documentation, assessing risks and documenting the relevant evidence of conformity. Comprehensive technical documentation is a key component of the CE process.
How can I check whether my documentation complies with the relevant standards?
A professional document review allows existing documents to be checked for completeness, clarity and compliance with standards. This process identifies potential weaknesses and provides specific recommendations for improvement. This reduces risks and enhances the legal certainty of your documentation.
In which languages should technical documentation be available?
A professional document review allows existing documents to be checked for completeness, clarity and compliance with standards. This process identifies potential weaknesses and provides specific recommendations for improvement. This reduces risks and enhances the legal compliance of your documentation.
What are the benefits of professional technical writing?
Technical writers ensure that complex information is presented in a way that is clear, compliant with standards and user-friendly. As a result, companies benefit from:
- greater regulatory compliance
- reduced support costs
- better user acceptance
- consistent documentation standards
- more efficient documentation processes
What are content management systems, and when are they worth using?
Content management systems enable the structured creation, management and reuse of content. Companies with a large number of products, variants or language versions in particular benefit from shorter production times, consistent documents and reduced translation costs.
What is the process for a technical documentation project?
A typical project begins with an analysis of the existing documentation and requirements. The content is then created or revised, technically illustrated, checked and delivered in the required formats. Where necessary, we also provide support with translations, CE requirements and the implementation of efficient documentation processes.