KERN Global Language Services, one of the leading full-service providers in the field of global language management, has once again been recognized for its outstanding customer satisfaction in the latest "Customer Satisfaction in B2B" study conducted by ServiceValue in cooperation with WELT. In the translation agencies and language service providers category, KERN Global Language Services was once again able to impress its customers with customized, innovative solutions.
Focus on continuous development and technology
A key factor in KERN Global Language Services' high level of customer satisfaction is the continuous development of its services and technologies. For example, comprehensive updates to the machine translation solution were recently introduced that are specially tailored to the needs of globally operating companies. KERN Global Language Services continuously evaluates the requirements of its customers and proactively develops solutions for new challenges. This innovative strength enables KERN Global Language Services to always be one step ahead and to support its customers with modern and forward-looking tools in the global communication process.
Optimized processes for maximum efficiency
Process optimization is another cornerstone of KERN Global Language Services' success. Thanks to continuous process improvements, internationally operating companies benefit from efficient workflows that not only reduce costs but also save valuable time. The aim is to make the entire translation and communication process as smooth as possible for customers - from analyzing requirements to project planning and final delivery.
Customized solutions and comprehensive quality management
KERN Global Language Services offers its customers a wide range of language services that are precisely tailored to their needs. Quality is our top priority. Comprehensive quality management and regular certifications ensure that all services meet the highest standards. This means that KERN Global Language Services customers receive all language services from a single source, ensuring an efficient and optimized workflow.
Global networking and customer proximity
With its international branch network and global network, KERN Global Language Services offers its customers a high degree of flexibility and accessibility. Companies that operate worldwide benefit from local contacts and seamless support across all continents. This global presence enables KERN Global Language Services to deliver fast and reliable solutions for every requirement in the field of international communication.
Trust and many years of expertise in global language management
KERN Global Language Services can look back on decades of experience in the field of language management and has established itself as a trustworthy partner for companies that rely on smooth and efficient communication in the global market. Thanks to the combination of innovative technologies, customized services and optimized processes, KERN Global Language Services is able to provide its customers with optimum support in meeting international communication requirements.
With a clear focus on quality, innovation and customer-orientation, KERN Global Language Services will continue to be a reliable partner for companies looking for a full-service provider for all aspects of global language management.
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