Technical documentation: Content management systems – cross-system data management saves time and costs

Regular adjustments to technical documentation and innovations in the written product support are often essential. To accelerate this process and to guarantee efficient and timely updates, the use of innovative, powerful XML-based content management systems is absolutely necessary.

Challenges regarding software selection

However, choosing the right software poses a challenge for many companies, as there are significant differences between the various content management systems: Manufacturers with long-term product cycles and few updates require different systems compared to manufacturers which offer numerous customer-specific products with frequent updates. The type of CMS you need, therefore depends on the product and the respective requirements. KERN examines the specific requirements from the preparation, data management and modularisation, to the translation and cross-media publication of content, while supporting you in the selection and integration of software into your existing corporate structure, for example by offering specific workshops to your employees or embedding the CMS in the corporate network.

What are the advantages of using a content management system?

A fundamental advantage of content management software is the possibility to create and manage content modules. By using intuitive, user-friendly interfaces and logical data structures, a high level of reuseability is ensured for modules and as a result, the expenses for further documentation and the costs for translation are reduced. 

Further advantages:

  • Linking of user manuals and spare parts catalogue
  • Integration of supplier's documentation
  • User and rights management
  • Terminology and author support
  • Modularisation
  • Integration of group-specific terminology
  • Input and output formats: PDF, MS Word, FrameMaker, InDesign, XML etc
  • Translation management
  • Legally-compliant documents