KERN respects your privacy

KERN AG has established procedures in order to ensure that the personal details of our customers are handled securely and confidentially. We will inform you about our data protection procedures so that you know exactly what happens to your information.

In the course of the development of our web pages and the implementation of further technologies to improve our services for you, our data protection procedures will also change as needed. We therefore recommend that you read these data protection procedures from time to time.

KERN collects certain personal information about our users (for example, names, e-mail addresses, addresses etc.). This information helps us to process enquiries promptly, provide customer service, improve the experience that you have with our service and improve its content in order to better meet the demands of you, our customers.  KERN currently uses no cookies on this website. (Cookies are small text files which are saved on your hard drive.)

How we use your information

• to process your orders and answer your enquiries
• for marketing and PR purposes. We send our customers e-mails about products and special offers which are of interest to you, or we will tell you about discounts or free offers.

You will only receive our offers via e-mail if you have given us your prior agreement.

KERN may forward your details to third parties, including other companies, with whom we have a business relationship. In this case, each third party involved receives personal information from you because you visit their websites or use their links. In this case you should also be aware of their data protection procedures so that you understand the way that they handle your information and your options.

KERN may also forward your personal information to external companies who work on our orders. We may, for example, assign the supervision of a database which contains customer information to an external company, or the preparation or sending of e-mail offers. When we work with external companies, we take all necessary steps to ensure that your information is only used within the context of the services requested by KERN and for no other purposes.

Furthermore, KERN may release client information for legal reasons or in order to protect our interests or property. This includes providing information to other companies, law firms, commercial credit agencies, representatives or government representatives in connection with obtaining credit information or in the case of police investigations.

If you have any questions about these procedures or would like to send us your comments, you can contact us at:

KERN AG
Kurfürstenstraße 1
60486 Frankfurt
E-mail: datenschutz@e-kern.com
Tel.: 0049 (0)69 7560730