KERN respects your privacy!

KERN AG has established regulations in order to ensure that the personal details of our customers are handled securely and confidentially. We inform you about our data protection regulations so that you know exactly what happens to your details.

In the course of the development of our web pages and the implementation of further technologies to improve our service for you, our data protection regulations will also change as required. We therefore recommend that you read these data protection regulations through from time to time.

KERN collects certain personal information about our users (for example, names, e-mail addresses, addresses etc.). This information helps us to process enquiries promptly, provide customer services, improve the experience that you have with our service and improve its content in order to better meet the demands of our users. However, KERN currently uses no cookies on this website. (Cookies are small text files which are saved on your hard drive.)

We use your information

• to process your orders and answer your enquiries and
• for marketing and PR purposes. We send our customers e-mails about products and special offers which are of interest to you, or we tell you about discounts or free offers.

You will only receive our offers via e-mail if you have given us your prior agreement to this. 

KERN may forward your details to third parties, including other companies, with whom we have a business relationship. In this case, each third party involved receives personal information from you because you visit their websites or use their links. In this case you should also make yourself aware of their data protection regulations so that you understand both the way that they handle your details and your options.

KERN may also forward your personal information to external companies who work on our order. We may, for example, assign the supervision of a database which contains customer information to an external company, or the preparation or sending of e-mail offers. When we work with external companies, we take all necessary steps to ensure that your information is only used within the context of the service commissioned by KERN and for no other purposes.

Furthermore, KERN may pass on your information for legal reasons or in order to protect our interests or property. This includes passing on information to other companies, law firms, commercial credit agencies, representatives or government representatives in connection with obtaining credit information or in the case of police investigations.

If you have any questions about these regulations or would like to send us your comments, you can contact us at:

KERN AG
Kurfürstenstraße 1
60486 Frankfurt
E-mail: datenschutz@e-kern.com
Tel.: 0049 (0)69 7560730